FAQ – FREQUENTLY ASKED QUESTIONS

How do donations to WWF work?

WWFAQ

TEACHER undertakes to donate 1% of each order excluding tax (excluding shipping costs) to the WWF France association.

At the end of each balance sheet, the amount collected will be donated in the form of a donation.

The total donation will be displayed on the site.

Do I have to create a customer account?

ACCOUNT FAQs

The creation of a customer account on the site is not mandatory to place an order.

However, creating an account allows you to better follow the progress of your order and a possible refund if possible.

The creation of a customer account also allows PROFESSEUR BULK to have a follow-up of your orders and thus to propose promotional offers to you.

Is the sale possible in my country?

PROFESSEUR BULK currently sells in metropolitan France (including Corsica), Andorra, Monaco and in the member countries of the European Union:

  • Germany
  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Croatia
  • Denmark
  • Spain
  • Estonia
  • Finland
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxemburg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Czech Republic
  • Romania
  • Slovakia
  • Slovenia
  • Sweden

PROFESSEUR BULK also sells in the following countries:

  • Canada
  • Swiss
  • Israel
  • Japan
  • Lebanon
  • Norway
  • Russia
  • UNITED STATES
  • Brazil
  • UK

Do I have to follow the germination and maintenance advice?

PROFESSEUR BULK has established a germination and maintenance guide for each plant as an indication.

There is no obligation to respect these guides, each buyer is free to operate as he wishes.

Can I cancel my order?

For any order of perishable products, in accordance with article L 121-21-8 4° of the consumer code, the right of withdrawal cannot be exercised. This concerns plants, floral products and certain food products, which, by their perishable nature, are excluded from the right of withdrawal.

Seeds being living products and therefore perishable, orders cannot be canceled or refunded once the product has been shipped.

Any request for cancellation and refund must be made before shipping.

For any order of non-perishable products, you have a period of 14 days to exercise your legal right of withdrawal from the receipt of your order. To exercise your right of withdrawal, in accordance with the legal provisions, you can write us an email at: contact@professeurbulk.com
You then have 14 days after having activated your right of withdrawal to return the product.

FAQ – FREQUENTLY ASKED QUESTIONS

Quality Design

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High Performance

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