TERMS OF SALES

Use of the www.professeurbulk.com site implies full acceptance of the general conditions of sale described below. PROFESSEUR BULK reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

Date of last update of the GCS: 28-01-2023

Object

These conditions of sale aim to define the contractual relationship between the company PROFESSEUR BULK and the buyer and the conditions applicable to any purchase made through the website www.professeurbulk.com . The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order.

PROFESSEUR BULK retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site.

Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Products

PROFESSEUR BULK is an online platform for the resale of plant seeds and cultivation equipment intended for sowing for individuals.

Price

The prices are those indicated on the site www.professeurbulk.com and are in euros.

They are subject to change without notice.

Prices are displayed inclusive of VAT with VAT applicable in France .

  • 20% VAT for shipping costs
  • 20% VAT for accessories and fertilizers
  • 10% VAT for seeds

Ordered

When the customer confirms his order, he is considered to have knowingly accepted the content and conditions of the order in question and in particular these General Conditions of Sale, the prices, volumes, characteristics, quantities and delivery times of the products offered for sale.

PROFESSEUR BULK confirm this order by sending an email to the customer. In the event of an error in entering the e-mail address concerned, or non-receipt of the order confirmation e-mail message, PROFESSEUR BULK cannot be held liable.

In addition, PROFESSEUR BULK reserves the right to suspend or cancel any execution of an order and/or delivery, whatever its nature and level of execution, in the event of non-payment, in the event of an incident of payment or in the event of fraud or attempted fraud relating to the use of the PROFESSEUR BULK website, including on the occasion of previous orders.

PROFESSEUR BULK reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

The contractual information is presented in French and will be confirmed at the latest when the order is validated by the customer.

Any order appearing on the site www.professeurbulk.com implies acceptance of these General Conditions of Sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. The order confirmation will constitute signature and acceptance of the operations carried out.

Payment terms

Payments are made by credit card via:

  • PAYPAL
  • SUMUP
  • STRIPE

No payment by cheque, cash or bank transfer is possible.

PROFESSEUR BULK cannot be held responsible for any fraudulent use of the means of payment used.

All payments will be processed by a secure data encryption procedure so that no information transmitted by the customer is intercepted by third parties.

In accordance with the regulations in force, the bank details of customers are not kept by PROFESSEUR BULK .

Withdrawal

1- Your right of withdrawal

You have the right to withdraw from your present order without giving any reason within 14 days from the day of payment of the order.

a) Exception for perishable products:

For any order of perishable products, in accordance with article L 121-21-8 4° of the consumer code, the right of withdrawal cannot be exercised. This concerns plants, floral products and certain food products, which, by their perishable nature, are excluded from the right of withdrawal.

Seeds being living products and therefore perishable, orders cannot be canceled or refunded once the product has been shipped.

Any request for cancellation and refund must be made before shipping.

b) Non-perishable products:

For any order of non-perishable products, you have a period of 14 days to exercise your legal right of withdrawal from the receipt of your order. To exercise your right of withdrawal, in accordance with the legal provisions, you can write us an email at: contact@professeurbulk.com
You then have 14 days after having activated your right of withdrawal to return the product.


2- Modalities for exercising the right of withdrawal

To exercise your right of withdrawal, you must notify us of your decision to withdraw for this order (excluding perishable products) by means of an unambiguous declaration by post or e-mail. You can write to us at contact@professeurbulk.com or send us your notice of withdrawal by post to the address below:

PROFESSEUR BULK
2, rue Saint-Guillaume
35000 Rennes
France

For a return of non-perishable products (which must be in good condition), our Customer Relations department will respond to you as soon as possible and will specify the steps to follow as well as the return address for the products.

You will be responsible for the direct cost of returning the product.

You must return the product no later than 14 days after you have informed us of your decision to withdraw from this order. The exercise of the right of withdrawal gives rise to a refund of the sums paid during the order as soon as possible and at the most later than 14 days from the date on which you exercised this right. Only the price of the products and the shipping costs will be reimbursed, the return costs remaining at your expense. We will process the refund using the same means of payment that you used for the initial transaction. This refund will not incur any costs for you. We may withhold reimbursement until we have received the product. It is however specified, in the event of total or partial payment by gift vouchers, that these cannot be reimbursed either in cash, by check or by bank card. Reimbursement of purchases made by gift vouchers will be made exclusively in the form of gift vouchers for an amount identical to that paid in this form.

Delivery and delivery times

PROFESSEUR BULK undertakes to make its best efforts to deliver the products ordered within the deadlines indicated when confirming the order. In order for these deadlines to be respected, the customer must ensure that he has communicated exact and complete information concerning the delivery address.

The products sold on the site can only be delivered in the following countries: Metropolitan France (including Corsica), Andorra and Monaco and in the countries of the European Union. The products can also be delivered to Brazil, Canada, the United States (USA), Israel, Japan, Lebanon, Liechtenstein, Norway, the United Kingdom (UK), Russia and Switzerland. Any delivery restrictions are indicated on the site when entering the delivery address.

Deliveries are provided by the services of La Poste.

  • For mainland France (including Corsica), Andorra and Monaco, by Colissimo (with or without signature) and Colissimo Relais with tracking service. Indicative time of 2 to 3 days.
  • For the countries of the European Union, in Delivengo Easy with tracking service, home delivery, and if absent, pending at the nearest post office. Indicative time of 3 to 5 days.
  • For countries outside the European Union, in Delivengo Easy with tracking service, home delivery, and if absent, pending at the nearest post office. Indicative lead time of 6 to 12 days.

Current rates of La Poste in 2023.

customs fees

Any order placed on the site and delivered outside France may be subject to possible taxes and customs duties which are imposed when the package reaches its destination.

These customs duties and possible taxes related to the delivery of an article are the responsibility of the customer and are his responsibility.

PROFESSEUR BULK is not required to verify and inform its customers of applicable customs duties and taxes. To know them, it is up to the user to inquire with the competent authorities of his country.

Guarantee

In order to offer the best product quality to our customers, PROFESSEUR BULK selects its suppliers whose superior cultivation, conservation and shipping practices allow an optimal germination rate.

PROFESSEUR BULK stores the seeds in optimum conditions in order to guarantee the quality of the product.

The shipping packaging designed by PROFESSEUR BULK ensures that the seeds are well preserved during shipping.

However, a seed being alive, its ability to germinate depends on many factors, the most important of which is certainly the sowing method applied by the customer. It is therefore not possible to guarantee that the seeds sown will germinate nor to replace ungerminated seeds.

Responsibility

PROFESSEUR BULK can not be held responsible if the germination of the seeds is not successful if you do not respect the cultivation process specific to each variety.

Intellectual property

All elements of the site www.professeurbulk.com are and remain the exclusive intellectual property of PROFESSEUR BULK . No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

PROFESSEUR BULK is a trademark registered with the INPI (National Institution of Intellectual Property) www.inpi.fr

Personal data

PROFESSEUR BULK only use your personal data for the ordering and shipping process. At the end of this, the personal data is not kept.

Litigation

If one of the terms of these General Terms and Conditions of Sale is found to be null, illegal or unenforceable by a court decision, the other provisions of the General Terms and Conditions of Sale will remain in force.
The General Conditions of Sale are executed and interpreted in accordance with French law.
In the event of a dispute, the customer should first contact PROFESSEUR BULK to obtain an amicable solution and in the absence of an agreement, the Commercial Court of Rennes will have sole jurisdiction.